Automate your restaurant's front-of-house operations with ease. The AI front-of-house solution for every restaurant - whether or not you have a website.
Automate your restaurant's front-of-house operations with ease. The AI front-of-house solution for every restaurant - whether or not you have a website.
Prices in US dollars. Local taxes may apply. Cancel any time, with no cancellation fee.Compare every feature
FAQ
Frequently asked questions
Got questions? We've got answers.
?Do you charge commission on bookings?
No. MoodBite Business is a fixed monthly subscription, so a busy month costs the same as a quiet one. Commission platforms feel free when you are empty and expensive exactly when you are doing well, which is backwards. The trade is honest: a marketplace spends its own money finding you diners, and a subscription does not.
You do. Diners who book with you are your customers, their details are yours, and you can export them whenever you like. If you cannot contact someone who has eaten with you six times, you are renting an audience rather than building one. Ask every platform this question and get the answer in writing.
?Is there a free plan?
Yes. Basic is free and covers 5 reservations a month with analytics, email notifications and unlimited mood tags, which is enough to tell whether online reservations are worth it. Paid plans start at $15 a month.
Basic is how you try it. It is free, needs no card and has no time limit, so you can take real bookings through MoodBite before paying for anything. When 5 reservations a month stops being enough, that is the answer about whether it works on a Saturday.
?What do you do about no-shows?
Confirmations and reminders with a one-tap cancel, card holds or deposits applied by rule rather than blanket, and a waitlist that refills cancellations. The rules are set per service, so you can protect Saturday covers and large parties without adding friction to a quiet Tuesday, which is where blanket deposit policies quietly cost more than they save.
Both, and you choose which applies where. Card holds convert better than deposits because nobody is paying for a table before they sit at it, so they suit most services. Full deposits make sense on covers you genuinely cannot refill: large parties, tasting menus, private rooms and peak occasions.
Search for your venue, then verify by phone, email or documentation. Most claims are confirmed within 24 to 48 hours. You are claiming an existing listing rather than creating one, so your details stay consistent with what diners already see.
You get an instant notification and can confirm, modify or decline from the dashboard. The diner receives an automatic confirmation and a reminder before the booking. Nothing depends on someone watching an inbox during service.
?What analytics do I get?
Basic covers reservation counts, trends and how often you appeared in mood searches. Professional adds peak hours, repeat-diner rates, revenue tracking and competitor benchmarks, so you can staff to your actual demand curve rather than to a hunch.
?Can MoodBite AI answer my phone?
From Q1 2027, yes. MoodBite AI will pick up the calls you cannot take during service, answer the same questions it answers in chat, and turn them into booking requests for you to confirm. It is rolling out to every MoodBite Business account, so there is nothing to sign up for.
?Can I pay to be featured?
Yes, once you are live. Featured placements put your restaurant beside the results for the moods you choose, from 1 week to 1 month. They are always labelled as an ad, carry no fit score and never change how you rank. Professional subscribers get 10% off, and you manage them from your dashboard.
?Can I manage more than one site?
Get in touch if you run a group or franchise. Multi-site reporting is not something we sell off the shelf, and we would rather say so than sell you a tier that does not do it.
No. Plans are monthly and you can cancel at any time. Annual billing is available if you would rather pay less, but it is a discount rather than a lock-in.
?How is this different from a listings site?
Diners come to MoodBite describing an occasion rather than a cuisine or a postcode, then get matched to venues that suit it. That means you appear when someone is deciding what kind of evening they want, which is earlier than the point at which most platforms compete.
Ready to grow your restaurant?
Connect with new customers and manage reservations, all from one dashboard.